Despite raising $170k on Kickstarter, the rapidly growing podcast 99% Invisible required a better hosting solution than their aging Tumblr site. We helped them find a scalable hosting solution, implemented URL shortening, and designed a social media sharing strategy to support their expanding audience. The show's success led its staff to co-found Radiotopia, which now boasts 8.5 million downloads monthly.
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The financial technology veteran, Advisor Software, powers back-end operations for major investment firms like Charles Schwab and TD Ameritrade, providing tools for Portfolio Rebalancing, Investment Analytics, and Proposal Generation. Facing rapid change, the company launched a first-to-market API strategy. We helped them lead this transition by building a flexible design system to support their modernized financial software product offerings.
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CivicActions is a rad group of web makers who work with public good clients. They work with big government organizations, NGOs, and Nonprofits and have tens of thousands of hours of web expertise in-house. Their clients trust CivicActions to have the best technology and the best process, and back in 2011 many of their clients had never heard of Agile development. This guide was to help them understand the process.
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With over a decade in digital product design, I've mentored designers, managed development, and led research. At Morgan Stanley, my design reduced critical task time by 60% and development effort by 20%, increasing user satisfaction by 75%. My work, including growing Dive the Data globally, has processed billions in transactions and served millions of users.
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I was approached by the owners of a successful insurance CRM to modernize their application's look, feel, and functionality. Over ten months, we implemented a new API-based front-end. Given the system handles billions of dollars annually and supports long-standing client relationships, maintaining heavily used features and ensuring a smooth transition were critical priorities.
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Chosen to redesign the entry exhibit for the Pacific Grove Museum of Natural History, I remodeled the complex entry glass house, bridge crossing, and small shop space. My work included proposing the general layout, procuring new artifacts, and writing exhibit copy. The centerpiece is a scale model 1000 butterfly visualization depicting the dramatic change in the Monarch butterfly population over time.
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The Intercontinental Hotel in San Juan commissioned a new website design to capture the unique, luxury feel of the Caribbean. The project involved producing new content during a site visit, which the local hotel team praised for accurately communicating the property's distinct vibe and local character.
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Marine Megafauna Foundation (MMF) is dedicated to Scientific Research, Public Education, and Conservation of marine megafauna like whale sharks and manta rays. Their researchers expand knowledge, their conservation team helps locals in Mozambique protect heritage, and their education team fosters the next generation's love for the ocean.
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Mozambique's waters are frequented by iconic megafauna like whale sharks and manta rays. Dive centers in Tofo, Mozambique, collected several years of sightings data for the Marine Megafauna Foundation. To analyze this data, my colleague required an interactive visualization built using plotly.js, for which I was asked to design the complete project.
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Supporting a large financial firm with over 70,000 employees, I delivered new custom software designs at twice the expected pace. My strong communication skills bridged the gap between business and development, ensuring needs were exceeded while minimizing development effort. This efficiency allowed me to build strong relationships with stakeholders who valued rapid, low-cost application design.
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My first San Francisco studio job at BAYCAT involved producing graphic arts for NGOs, public works, and social justice campaigns, including directing photo shoots and managing print/digital campaigns. I also led their digital skills program, taught programming, and started the school's games program. This era shifted my focus to digital works, web applications, and native apps, including building a global volunteer network for a startup.
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Contracted by Prophet.com, I designed several mobile applications and a mobile website for People magazine. We focused on two primary concepts: a minigames pack and a celebrity news tracker. I delivered comprehensive wireframes and high-fidelity key screen interfaces for both applications, which were then successfully pitched to the People team.
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Programming is now a ubiquitous, essential skill. Piper addresses this with their Computer Kit, empowering children to build their own Raspberry Pi based computer. This hands-on experience allows them to operate, construct, and program electronics, providing a foundational and beneficial understanding of computers and technology for their future.
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I support research in ocean sciences and product design, helping a wider audience understand insights that drive policy and development changes. I collect biological and social data, including leading underwater surveys for STINAPA and Reefcheck, and develop new collection equipment/methods. I conduct statistical analysis on data from both traditional science and product design user studies, ensuring rigor and logical conclusions for publication and application.
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I was excited to design the user interface (UI) for Rigonauts, a PC game by Engient. Since the game was nearing completion, I quickly onboarded using their version control software. The core challenge was integrating the UI with the existing game assets, matching the style established by the game artist to ensure a cohesive final product.
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Frequent global travel and remote clients require constant time juggling, a frustration shared by many colleagues since native apps are limited to major cities. Scheduling around remote locations like Punto d'Ouro or Mabul is difficult. While Google provides accurate but non-persistent results, I needed an application that could find times for any location globally and permanently remember all my key timezones for efficient scheduling.
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The Weekapaug Inn, following a major renovation, needed a new guest site reflecting both its rich history and contemporary beauty beside the Quonochontaug salt pond. To understand the Inn's value to its high-praised guests, our team conducted a week-long site visit, experiencing the property firsthand—sitting in lounges, eating, and participating in activities. This collaboration with staff, paired with access to excellent photography, ensured the site accurately captured the experience-driven company's essence and successful launch.
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